Terms & Conditions
Ramsay Management Group & Guesthouse Charleston
This Vacation Rental Short Term Lease Agreement (this “Agreement”) is made by and between RAMSAY MANAGEMENT GROUP, LLC, at 42 D Spring Street, Charleston, SC 29403 (“Agent”) and (“Guest”) as of the date last written on the signature page of this Agreement. Agent and Guest may be referred to individually as “Party” and collectively as “Parties.” For good and valuable consideration, the sufficiency of which is acknowledged, the Parties agree as follows:
1. Property. ALL accommodations are privately owned properties furnished and equipped by the Owner. Neither Owner nor Agent will be responsible for providing additional furnishings or equipment. Certain areas in each property are locked for the Owners' use and are not available to guests.
A starter supply of household cleaning and hygiene products may be available in the Property for use. Guest is responsible for purchasing any additional supplies and all food and beverages.
Construction occurring adjacent to or in close proximity to rental property is not a responsibility of the Agent.
2. Rental Party. All persons including the Guest, the Rental Party and any Rental Party guests will be bound by the terms of this Agreement. Only persons invited by the Guest may stay in the Property. “Rental Party” means Guest plus the Guest’s guests, but not to exceed occupancy of the property.
3. Visitors. A visitor is a guest of the Property who is not staying overnight. Any visitor over the number submitted in the Reservation staying overnight is subject to additional charges. No visitor will be allowed to use the common facilities, including but not limited to any porches, gardens, parking, when Guest is not on the Property.
4. Rental Period & Check-In. The term of this lease will be from (“Arrival Date”) to (“Departure Date”). The Property will be ready for Guest’s occupancy beginning at 4:00 PM on the Arrival Date and the Property must be vacated by 10:00 AM on the Departure Date, unless otherwise agreed by Agent. If Guest or any member of the Rental Party remains on the Property beyond the Departure Date, Guest will be responsible to pay a rental rate determined by the Agent for the period of time between Departure Date and the actual date Guest and all members of the Rental Party vacate the Property.
5. Keys & Access Codes. Agent will provide Guest with access codes to all doors a week prior to the arrival date. Any attempt to access a locked area is just cause for immediate termination of this Agreement, forfeiture of all rent paid, and Guest will be liable for any missing items or damage.
6. Rental Rules & Restrictions. Guest agrees to abide by the Rules and Regulations of Guesthouse Charleston and any other restrictions imposed by Agent (the “Rules”), attached to this Agreement as Exhibit A, at all times while on the Property and will cause all persons in the Rental Party and any visitors that Guest permits on the Property to abide by the Rules while on the Property. In addition, Guest agrees to abide by the following restrictions by Agent:
Smoking is not permitted.
Pets are not permitted on the Property (unless otherwise approved by Management). Unauthorized pets on or in the Property/Property Grounds will result in additional fees.
Property quiet hours are from 9:00 PM to 9:00AM - Strictly Enforced. Guests may acquire additional fees is noise disturbances occur.
Amplified music is not permitted in Property outdoor areas.
No grills or outdoor/indoor fires are permitted on the Property.
If any person in the Rental Party or guests of the Rental Party or visitor fails to follow any of the Rules, the Rental Party may be asked to vacate the Property and Guest will forfeit all rent paid.
7. Reservation Deposit and Payment. Guest agrees to pay the rent and fees. A 50% deposit of the total cost is due and payable upon return of this signed Agreement in order to secure Guest’s reservation. Payment in full of total reservation will be due sixty (60) days before the Arrival Date. Should reservation be made inside of 30 days, the full balance will be due to secure Guest's reservation.
In accordance with SC real estate statues, reservation deposits are placed in escrow in a federally insured state bank. Any interest accrued on deposits shall belong exclusively to RAMSAY MANAGEMENT GROUP, LLC.
8. Cancellation.
Cancellation request sixty (60) days before the arrival date are subject to a full refund less any credit card processing fees. Cancellation request after the sixty (60) days before the arrival dates will receive no refund.
9. Payment.
Guesthouse Charleston and Ramsay Management Group LLC accepts all major credit cards. To remove the 3% credit card processing fee added to reservation total, Guest may opt to use Zelle as the form of payment for all payments regarding the reservation.
Zelle *please let us know beforehand if you would like to use Zelle as a form of payment
Send to 843-367-7297 (Karon Rebecca Blackman Ramsay)
Some accounts may have daily sending limits. If this is the case, please let us know.
* Please note that Agent does not accept checks or Venmo
10. Cleaning. Each individual house has a defined cleaning fee. Guests will be charged the cleaning fee amount at the time of booking. Daily housekeeping services are not included in the rental rate. Throughout the rental period, Guest will be responsible for keeping the Property/Property grounds clean and in good condition. Any unsafe or dangerous condition must be reported to Agent immediately. Guest acknowledges that on the Arrival Date, the Property is in good condition, except for any defect Guest may report to Agent by the end of the first day following the Arrival Date. The Property should be left in the same condition as it was found by Guest on the Arrival Date.
11. Furnishings. Furnishings and decor are subject to change without notice. Furniture, bedding, kitchen equipment, utensils, and any other personal property supplied with the Property must not be removed from the Property. Loss of any items within the Property or damage to the Property or furnishings in excess of normal wear and tear will first be reflected in fees on the reservation holder's account. The Property will be inspected by Agent after Guest’s departure. All contents of the Property are the property of Owner. If an item should break, Guest must notify Agent immediately. Guest is not permitted to alter the wiring of any television, computer, or gaming equipment.
12. Parking. Parking is limited to two (2) parking spaces per home reserved at our West, South, and Saint Philip Street Properties. Parking is limited to one (1) parking space per home at our East and Manor Properties. Guest may only park in designated parking area. Any illegally parked cars may be subject to towing and/or fines. Agent is not responsible for any parking tickets, towing and/or fines. Parking in turn around locations is strictly prohibited.
13. Insurance\. Guests are highly encouraged to purchase travelers insurance on their own. Ramsay Management Group does not provide recommendations for which policy guests should purchase.
14. Mechanical Failures. Agent attempts to properly maintain the Property. While all electrical and mechanical equipment within the Property are in good working order, Agent cannot guarantee against mechanical failure of electrical service, stopped plumbing, water supply, heating, air conditioning, audio visual equipment, internet access, cable service, or appliances. Guest agrees to report any inoperative equipment or other maintenance problem to Agent immediately. Agent will make every reasonable effort to have repairs done quickly and efficiently. Guest will allow Agent or a person permitted by Agent access to the Property for purposes of repair and inspection. Agent is not responsible for any inconvenience that may occur and no refunds or rent reductions will be made due to failure of such items.
15. Acts of God. If there is a storm or severe weather and a mandatory evacuation order is issued in the state of South Carolina by state or local authorities, Guest shall be entitled to a prorated refund, less insurance policies, for each night Guest is unable to occupy the Property. Weather events or weather-related circumstances beyond the previous statement are not considered grounds for a refund under any circumstances. Agent will not be liable or deemed in default under this Agreement for any failure to perform or delay in performing any of its obligations due to or arising out of any act not within its control, including, without limitation, acts of God. Inclement weather in the other 50 states or internationally, prohibiting the Guest, or guests in Guest’s group/Rental Party, from getting to the Property will not result in any type of refund and the Agent shall have no liability with respect to the reservation. Agent suggests Guests obtain insurance for the later circumstances.
16. Limitation on Liability. Agent/Owner is not responsible for any accidents, injuries or illness/allergies that occur to any member of the Rental Party or Guest’s visitors while in the Property or on the Property. Agent/Owner is not responsible for loss of personal belongings or valuables belonging to any member of the Rental Party or any of Guest’s visitors. Guest agrees to assume the risk of any harm arising from use of the Property. UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE, SHALL AGENT OR OWNER BE LIABLE TO GUEST OR ANY OTHER PERSON FOR ANY DAMAGES OF ANY NATURE WHATSOEVER INCLUDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR GUEST’S RENTAL OF THE PROPERTY OR USE OF THE PROPERTY. IN NO EVENT WILL AGENT OR OWNER BE LIABLE FOR ANY DAMAGES IN CONNECTION WITH THIS AGREEMENT, EVEN IF AGENT SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
17. Indemnification. Guest acknowledges that the use of the Property by the Rental Party and Guest’s visitors is entirely at their own risk. Guest will indemnify and hold harmless Agent and Owner from any and all expenses, costs, damages, suits, actions, or liabilities whatsoever arising from or related to any and all loss of or damage to personal property, injury or death resulting from the use or occupancy of the Property or the failure of any member of Rental Party or Guest’s visitors to observe the Rules and restrictions set forth.
18. Violation of Agreement. If Guest or any member of the Rental Party violates any of the terms of this Agreement, including but not limited to maximum occupancy, visitors and rental rules and restrictions, Agent may evict Guest and the Rental Party from the Property and Guest will forfeit all rent and security deposit paid.
19. Governing Law. This Agreement and all transactions contemplated by this Agreement will be governed by, and constructed and enforced in accordance with the laws of the State of South Carolina (not including its conflicts of laws provisions). Any dispute arising from this Agreement shall be resolved in the courts of the State of South Carolina.
Should the laws and/or regulations of the City of Charleston change at any time or the status of the Property changes, Party will be notified by Agent in a timely fashion and Agent will have full discretion of refunds, if any.
20. Attorney's Fees. If either Party brings legal action to enforce its rights under this Agreement, the prevailing party will be entitled to recover from the other Party its expenses (including reasonable attorneys' fees and costs) incurred in connection with the action and any appeal.
21. Amendments. This Agreement may be amended or modified only by a written agreement signed by both Agent and Guest.
22. No Waiver. Neither Agent nor Guest shall be deemed to have waived any provision of this Agreement or the exercise of any rights held under this Agreement unless such waiver is made expressly and in writing.
23. Severability. If any provision of this Agreement is held to be invalid or unenforceable in whole or in part, the remaining provisions shall not be affected and shall continue to be valid and enforceable as though the invalid or unenforceable parts had not been included in this Agreement.
24. Successors and Assigns. This Agreement will inure to the benefit of and be binding upon Agent, its successors and assigns, and upon Guest and its permitted successors and assigns.
25. Entire Agreement. This Agreement and Exhibit A represents the entire understanding and agreement between the Parties with respect to the subject matter of this Agreement and supersedes all other negotiations, understandings and representations (if any) made by and between the Parties.
26. COVID-19. After the declaration of COVID-19 as a global pandemic by the World Health Organization, any exceptions to Agent's cancellation/refund policy will not apply because COVID-19 and its consequences are no longer unforeseen or unexpected. COVID-19 related cancellations (transportation disruptions and cancellations; travel advisories and restrictions; health advisories and quarantines; changes to applicable law; and other government mandates—like evacuation orders, border closures, prohibitions on short-term rentals, shelter-in-place requirements and illness) fall under Agent's cancellation policy (Section 8).